Customer Success Manager Resume Skills

The complete Customer Success Manager skills list for your resume. Hard skills, tools, soft skills, certifications, and ATS keywords (NRR, GRR, churn). Trusted by job seekers worldwide.

Skills

• Customer Relationship Management
• Onboarding
• QBR Facilitation
• Renewal Management
• Upselling
• Salesforce
• Gainsight
• Churn Analysis
• NPS
• Stakeholder Management

Certifications

• Gainsight Certified Customer Success Manager
• Salesforce Administrator
• Customer Success Certification (CSC)